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2801 Elkcam Blvd, Deltona, FL 32738-3105, Deltona
08:00 - 17:00
08:00 - 17:00
08:00 - 17:00
00:00 - 17:00
00:00 - 17:00
Are they full of what? Ice cream? People? Yes...on a great day they are both 😁
We do have one sugar free flavor, fudge ripple. It is vanilla ice cream with fudge.
I would walk in and ask for an application. At the very least you can show your face and express interest in a position.
They sure do and it's great
Whenever we go, the ice cream is great but it takes a while to order. The quality of service has steadily improved since my prior review so I wanted to update this since the ladies in the drive through have been consistently happy and nice. Compared to earlier impressions, things seem to have improved, but it may all depends on the day/timing you go. If you want good ice cream and are patient, this is the place for you!
Filthy tables and bathrooms. The young lady Hailey seemed very uncomfortable taking the order of me and my party. When i asked the young lady to put my double scoop in a large cup she refused and told me i only paid for two small cups. This statement had me completely confused when the price of two small cups is more than the large cup. The ice cream was delicious but Hailey's service was trash.
Best ice cream I have ever had. Prices are worth it and the wait is worth it. I love this place.
I love their soft ice cream, but the drive-thru takes forever. I've waited up to an hour or more in line.
Great ice cream but one of the employees while working alone on a Thursday evening had a line of 12 cars lined up into the intersection and the employee which I have pictures of came and took her break and sat in the parking lot on her phone, smoking a cigarette, petting a stray cat and laughing at people leaving the line because it was taking so long. The employees first priority should be making sure the customers are taken care of and happy before taking a personal break.
Yes The drive thru takes for ever but the ice cream is so fresh & delicious its worth it.. i cant live with out it!! Lol
Sat in line for an hour. Just for me to get to the window and the lady closed on us. Wanted to order a simple cone for my pregos girlfriend and you employees decide to close early. Terrible experience every time I go there.
I wish I could give a zero star on customer service because this place is worse than McDonald’s customer service. I got in line at 9:05PM and never got served because the line moved so slow that I got to the window exactly at 9:59PM. One minute before they closed and they didn’t wanna serve me. I stood in line for an hour for a milkshake and they didn’t wanna serve me. The lady was VERY rude too.! This place made my blood boil!! (They actually told the car in front of me to wait there for a minute just so they wouldn’t serve the next car!!! I get if you get there at 10:01PM but I’ve been waiting for an hour)
Instead of sending out someone saying they are not taking any more cars, they let you sit in line and they won't serve you because they are closed ! So sat there for almost 40 mins for nothing. Very bad customer service.
The best place of ice cream in deltona and the people who work there are very kind.tand the ice cream is big enough and delicious.
Amazing ice cream. Worth every minute of my 99 minute wait !!!!
It was great icecream but the wait for an icecream cone was about 30 min.
Love the ice cream. I understand they have to make the orders, but sitting in line for 30-40 minutes is ridiculous. HIRE more people. Rodeo Whip makes theirs to order and they do not have a problem
I’ve lived in Deltona for 15 years and always see the line for this place and really wanted to try it tonight. So I just waited an ENTIRE FREAKING HOUR in line and pulled up to the window at 9:59 and she straight up LOCKED THE WINDOW put the CLOSED sign in the window. SCREW this place I’ll never go back again. Waste of my time
The quality of the ice cream was exceptional. The staff was warm and courteous. The customers surrounding me were fun-loving and well-mannered. It was the first time I had been there and already I consider this a fast favorite. A true diamond in the rough; don't miss the opportunity to enjoy time and money well spent.
We sat in drive thru for 20 minutes, and as soon as it turned 10pm the lights were turned off inside and all 8 cars sitting in drive thru had to leave with no service, no warning, and nobody put out cones to cut off the drive thru entrance. That's extremely rude!
Love this place and addicted to the rum raisin but hate the 1-2 hr wait.
Worst experience literally just waited for over an hour and a half in line. When I pulled up after they served the car in front of me and closed I am so disappointed in them very poor service. Cannot believe they didn’t serve the people that was sitting there for over an hour. Horrible place never go there.
Denied service 45 minutes prior to closing. Quality of service has increasingly gone downhill. Rodeo Whip in Deland has phenomenal ice cream, better menu options and will serve until the line is empty. Well worth the extra 15 minute drive, highly recommend Rodeo Whip in Deland.
For some reason it’s takes them like at least 20 minutes for one car. I don’t know if there milking the cows while their in there but like.... it just takes an unreasonable amount of time for ICE CREAM. Like you could go to Publix right by them, buy ice cream and get home all in the amount of time for one car to make it through the drive thru. I don’t know if this is a staffing issue or the ice cream is just impossible to scoop??? Don’t get me wrong it’s good ice cream, but while your in line, you ponder if it’s worth the wait. They close right at 10, so even if you pull in at 9:30, you probably won’t get to the window at 10, and they close right there and then and make all the cars drive out. Oh they also never answer the phone. It’s honestly embarrassing on their part and if you look at the reviews this is an issue everyone has noticed. Don’t mean to be karen but like someone had to say it sorry
Just closed the window and didnt say anything. Was on the line since 915 and got to the window and wait 15 mins . Then the lights shut off. No notice that it was closed or anything. There were more car behind us just as confused. Very bad customer service.
It was ridious I waited in the line for over 45 minutes. I get to the window at 9:59 PM and the lady put up the sign closed and just walked away. There were 6 cars behind me beeping there horns. Wow would you think I would come back to have this wonderful ice cream. I use to bring my children but I guess I will have to find a place that really cares about there customers. You need to hire a security guard if your employees are getting attacked or close before it gets dark. You need better lightening or hire more people. Good luck.
The Ice-cream amazing but they take soooo long I was there for an hour just to get one cone.
The place is really clean and they make the ice cream from scratch. I am definitely coming back for more.
Very icecream, decent scoop size. Reasonable price. Looking forward to going again tonight.
They are disgusting. They don’t wear masks... let’s say someone sneezes & spits or coughs on your ice cream. Now you’re going to possibly get sick because of the precautions they do not take.
RUDE AND SLOW SERVICE!!!!!!over 1 hour in line and when it was finally my turn they turn the lights off without even saying a word. Me and 6 more cars wasted our time there. At least be proffesional and have someone at the window to say that you guys are close or send someone to let people in the line know that toy guys are going to close. I will NEVER be back to this place. Pass the key to someone professional and someone that actually wants to work!
Even do the ice cream is great. The customer service is horrible, employees just chitchat an don’t care about the customer at all. I actually called today an ask to talk to a manager, the employee was very rude. She stated that was no manager at the store and she didn’t know when a manager will be at the store. Sadly this company was at one point a great company many years ago. I will like a manager to get in touch with me.
Great ice cream and friendly ladies. Garbage pail is the best.
Drive thru is ridiculously slow. Got in line at 8:54. At 10pm they put a closed sign in the window and walked away. This is how this local business treats us. They have no regard for the amount of time we WASTED trying to patronize their business. Will not return.
I just don’t understand why it takes so long to serve ice cream in the drive thru. It’s already made.. if there are multiple cars in front of you just forget about it. Try again another day. The ice cream is good just sucks the wait is forever
I usually come here for dessert but the service is either hit or miss. Tonight I came at 9:15 expecting to get served however, I was waiting past 10:10pm to just get told to go home... I waited about an hour, wasting gas, for something I couldn’t even get... This is honestly ridiculous and not professional at all. Do better.
The lady with the "Karen" haircut isn't very friendly. She's actually pretty rude. I think she's the owner. I'm not sure. Ice cream is pretty good
Great service and outrageous portions. We often visit and get ice cream here. The small ice cream cone is so outrageously large we can only eat half.
Too bad can't do negative stars. You need to take care of cars in drive thru even past 10. Let people sit in drive without telling them your closed. A smart business owner would take the time and serve all the cars waiting. Make an extra 100 dollars. Quite a concept. Please rectify the problem before you lose more customers. I have been going there for 7 years but I think you have lost me as a customer. If the problem is violence , you need to find a guard or someone to be there. I would do that for you. I don't want any to be attacked either . I hope that we can remedy the problem. I may come back, only cause my wife loves the maple walnut.🍦🍨😥
Snip and Abby are missing their favorite people and pup cups! We all love love love the staff and the product! Yummy
I love their ice cream but wow that wait time is beyond ridiculous. There should be 1 or 2 people outside taking orders while 2 or 3 people inside prepares the orders. So much money wasted by customers leaving the line. An hour wait for a few cars is insane. Please sell this business to someone that would allow it to grow properly!
Love this place, totally worth the wait. 👍❤
Always great ice cream. Took the little one to get her favorite Oreo ice cream Dunked in chocolate on a cone and they gave Jasper his own ice cream super sweet of them♥️
We got there before 10 waited for 10 minutes and the closed right before we got to the window worse customer service ever!!!! That was my last time going there im going to Rainbow for now on
Love this ice cream place over any other ice cream place I've been too conveniently like 5 minutes from my home great customer service and great prices for the portion of ice cream that they give thank you guys for making a pandemic a little less stressful right now
I been here several times. For the money they give you a lot of ice cream. It ice cream lovers dream place. Milkshake are alsome. Banana float oh my god I could not get enough. Ice is home made and it can replace a meal. It's that good. Everyone should go there it's great.
Good ice cream but horrible wait. Be prepared to be there for an hour or more depending on the hour you go. For me is not worth the wait. I can go to Andy's in Sanford and be back and it will be less time than wait here. Such a shame because it is 5 minutes from home.
Only place in Florida where they actually make the ice cream from scratch while you wait give yourself 40 minutes or more wait time.
Ice cream is excellent, but the waiting in line for 30 mins then getting turn away as your approaching the window is absolutely ridiculous. I understand there’s signs that you close promptly at 10 but there’s gotta be a better way to deal with this.somehow figure out how to determine which car will be last served and letting them know. I myself will never wait in that line just feel bad for my kids that have gone through the waiting literally 30 mins then getting turned away at 10:02 sucks. Please figure out a solution as there’s tons of people with the same issue. Thank you !
Not entirely sure why it takes 15 min per car to scoop. I really enjoy this place it’s just the workers are inefficient and don’t seem to care at all. Do better deltona ice cream.
Ice cream is the closest you will get to perfect. They have a wonderful selection of creamy frozen desserts. The wait is the only drawback. It can take 30+ minutes in the drive through. If you aren't in a rush and would like a special treat Deltona Ice Cream is the hot spot to check out.
Waited 45 minutes in Line, ordered 2 small ice cream in a cup, was charged $20.00. Only had a $50.00 bill and had to leave without the ice cream because they did not want to take it unless it was a larger order. Waste of time!
THE LINES ARE KILOMETERS LOOOOOOONG .BUT THE ICE CREAM IS REALLY GOOD ....I STOP THERE A LEAST ONCE A WEEK....
Waited 30 min in the drive thru to be the first car turned away at 10. I get it you got to close but telling the car at the window to stay until they put the sign in the window and run away just tells me that there is a safety concern for the person working. That is unacceptable figure out a better process to close. Chain the drive and serve those in line then close. Dont just put up a sign and run away. It just pisses people off.
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